What does “Limited Edition Original Print” mean?
What is the difference between Posters and Prints?
Why use Hahnemühle German Etching paper?
How are the Prints packaged for posting?
How are the Posters packaged for posting?
How long before my order is delivered?
Does New Odyssey Art offer a mounting and framing service?
Are any of the images offered as Canvas or Block Mounted prints?
What payment method do you accept?
Are my personal details secure?
What do I do if I am not happy with my print or it arrives damaged?
Who should I contact if I have a question not covered by these FAQs?
What does “Limited Edition Original Print” mean?
An original print is made when the artist creates a new piece of work by working with printmaking media, in this case Epson Ultrachrome or similar. Unlike a reproduction, where an original painting is photographed and then mechanically printed en-mass, New Odyssey Art prints do not exist as “physical” artifacts until they are printed as they are created on an Apple Macintosh computer and therefore exist only digitally untill printed. The prints are then strictly limited to a specified number - usually 75. Each print is made to order and so “original” in the sense that none of the prints of the same edition will ever be exactly similar. They are then signed and numbered and issued with a certificate of authenticity bearing a unique identification number a copy of which is held by New Odyssey Art.
From the French for "to spray or squirt," giclée is the term commonly used for what is currently the most advanced digital fine art printmaking technology. From high resolution digital images created on computer and printed with archival quality inks onto various surfaces. The giclée printing process provides better color accuracy than other means of reproduction.
Giclee (“zhee-clay”) prints are printed on acid free watercolor paper with archival inks. Life-span estimates of Giclee's by third-party testing indicate over 75 years with no noticeable fade. When museum quality lighting is used, this time span increases to 175 years+, this is more than most original watercolours. We recommend that customers treat their Giclee prints in the same way as they would any original artwork. Reasonable care should be taken to avoid exposure to direct sunlight, excessive heat, or damp.
What is the difference between Posters and Prints?
The prints are all limited editions, the posters are open editions. The Limited Edition Prints are all printed on Hahnemülle German Etching 310gsm digital fine art paper. The size various from artwork to artwork. The posters are all printed on 160gsm Semi-matt A2 (594mm x 420mm) paper. The posters all have an area of white around the main image with a title and other details relating to New Odyssey Art including the logo and a printed signature. The image that appears in the posters is often substantially smaller than its Limited Edtion Print Equivalent.
This is because of the varying sizes of each print. Larger prints cost more to produce and this is reflected in the final price.
Why use Hahnemühle German Etching paper?
Hahnemühle German Etching 310gsm paper is specialy prepare for digiatl reproduction using the Giclee process. It is a heavyweight stock with a slightly raised surafce texture. It is similar in feel and appearance to watercolour board. It gives a highly defined image and depth of colour with a matt finish.
How are the Prints packaged for posting?
Limited Edition Prints, depending on size, will either be packed flat or rolled into large diameter (150mm) postal tubes.
How are the Posters packaged for posting?
All posters will be rolled into 60mm diameter (approx.) postal tubes.
How long before my order is delivered?
After your order is received by New Odyssey Art your print is produced at one of the specialist giclee printers used by us. Quality takes precedence of speed. When your print arrives from the printers it is examined and repackaged and sent on to you. UK orders will generally be completed within ten days. Please allow upto 28 days for international orders. If not received after 28 days please email kurtwhelan@newodysseyart.co.uk for a progress check.
Does New Odyssey Art offer a mounting and framing service?
No. The prints should be mounted and framed as soon as possible for their protection. This should be carried out by professional picture framers who can advise you on suitable mount styles, colours and frames to compliment the picture and the environment where it is to hung as well to suit your own personal tastes.
Are any of the images offered as Canvas or Block Mounted prints?
No but it can be arranged by special order. Just contact kurtwhelan@newodysseyart.co.uk for a quote.
What payment method do you accept?
We only accept orders and payment through this website. Payments are processed for us by PayPal who accept all major debit and credit cards: Visa, Visa Delta, Visa Electron, MasterCard, Switch/Maestro, Solo, American Express. PayPal also take payments via bank transfer or PayPal account balance. Please note you do not need a PayPal account to pay through PayPal.
Are my personal details secure?
We use your name, address and order details only for processing your order. We will not pass your details on to any other organisation or individual. Your payment card details are handled by PayPal and are never seen or held by us. PayPal use state-of-the-art encryption, so your data is in the safest hands.
What do I do if I am not happy with my print or poster or it arrives damaged?
Just return it, with its cerificate for prints. A refund via PayPal will be made once it is received by New Odyssey Art.
Who should I contact if I have a question not covered by these FAQs?
If you want to know anything more about New Odyssey Art prints and posters please email: kurtwhelan@newodysseyart.co.uk
